Contact Us
We're here to help you on your gaming adventure. Get in touch today!
Get In Touch
Address
63 Nathan Rd, Tsim Sha Tsui, Hong Kong
Hours
Open 24/7 for Premium and Elite members
Basic members: 5 AM - 11 PM daily
What to Expect When You Play
Your first gaming experience is important to us. Here's what you can expect.
Game Selection
We'll help you explore our diverse game library and find games that match your interests
Community Connection
Get introduced to our player community and support team who will enhance your gaming experience
Subscription Options
Explore our flexible subscription plans designed to fit your gaming preferences and budget
Response Time
We're committed to getting back to you quickly. Here's what you can expect:
- Email inquiries: We respond within 24 hours during business days
- Phone calls: Available during staffed hours (5 AM - 11 PM)
- Form submissions: Confirmation within 2 hours, full response within 24 hours
- Urgent matters: Call us directly for immediate assistance